General volunteer policy

Having a general volunteer policy provides a foundation for your volunteer program. It sets out why and how you will involve volunteers in your work.

Writing a volunteer policy will help to:

  • Clarify volunteer roles and responsibilities
  • Establish values, beliefs and direction for volunteer involvement
  • Ensure continuity over time and from staff to staff
  • Formalise current practice.

This document will underpin volunteer management in your organisation.

When writing your policy, think about:

  • How you involve volunteers in your organisation
  • How you will protect their rights
  • Who is responsible for managing volunteers
  • The benefits of involving volunteers.

This links to National Standards for Involving Volunteers No.1 – Policies and procedures.

Tools and resources