Policies and procedures

Volunteer policies and procedures play an important role in supporting, involving and guiding volunteers. They help everyone in an organisation – volunteers, employees and management – understand why and how volunteers are involved, what's expected of them and, in turn, what volunteers can expect from being involved.

Policies and procedures relating to your volunteers don't need to be complicated. They are there to give clarity and direction about what to do (and what not to do) in relation to your activities and programs involving volunteers.

This section looks at the kinds of policies you need in a volunteer-involving organisation and gives tips on how to develop policies and procedures. There are links to templates and samples that can help you.

Select a topic to find out more:

Which policies do I need?